Terms of Service

1. Who you are contracting with

These terms govern services provided by Liminal Consulting, the trading name of David Rug, a sole trader registered in Portugal under tax number (NIF) 323009239. The specific scope, deliverables, and price of any engagement are agreed separately in writing (a proposal or statement of work); these terms apply alongside that agreement and the agreement prevails where they differ.

2. What we provide

Liminal Consulting designs, builds, and operates custom software and operational tools for individuals and organisations — typically a bespoke dashboard or application together with the supporting cloud infrastructure, delivered and evolved on a retainer basis. Unless agreed otherwise, we manage hosting, maintenance, security, and the running costs of the underlying services as part of the engagement.

3. Your data and your sovereignty

The data you entrust to a system we build remains yours. We process it only to deliver the agreed service, as described in our Privacy Policy.

We build on portable, standard infrastructure precisely so that you are never locked in. On termination of an engagement, we will, on request and within a reasonable period, hand over the application code, the data, and the relevant infrastructure (for example by transferring the hosting zone, repository, and domain to an account you control), so you can continue to operate the system independently or with another provider.

4. Fees and pass-through costs

Fees are set out in the engagement agreement. Where we pay a third-party cost on your behalf (for example a domain registration or a paid service used solely for your project), that cost is passed through to you transparently and itemised on an invoice. Invoices are payable on the terms stated on them.

5. Third-party services

Our services rely on third-party platforms (such as Cloudflare, Enable Banking, Apple, and Google). Their availability and terms are outside our control, and we are not liable for interruptions or changes caused by those providers, though we will act reasonably to mitigate any impact on you.

6. Limitation of liability

We provide our services with reasonable skill and care. To the extent permitted by law, our total liability arising from an engagement is limited to the fees paid for that engagement in the twelve months preceding the event giving rise to the claim. We are not liable for indirect or consequential loss. Nothing in these terms limits liability that cannot be limited by law.

7. Governing law

These terms are governed by the laws of Portugal, and the courts of Portugal have jurisdiction over any dispute, without prejudice to any mandatory consumer-protection rights you may have.

8. Contact

Questions about these terms: consulting@liminality.space.